| Accurate identification of deliverables | Standards for providing adequate input for development and roles and authorizations teams | Accurate identification of the application to which support requests apply | Accurate identification of the applications for testing | |
| Handle for tracking status of app documentation preparation | Handle for working on app documentation | Handle for accessing app documentation | Handle for accessing app documentation | Handle for working on app technical documentation |
| Clarity of responsibility of team members | Clarity of test scope | Clarity of support scope | Clarity of test scope | |
| Insight into deliverables status | Convenient status reporting with the time stamp | Insight into the status of handover from implementation | Convenient status reporting with the time stamp | |
| Scope and cost control | Insight for building roles | Input on app priority | | |
| Insight into the app technology category to ensure the availability of a competent expert | Insight into the app technology category to plan technology improvements | Insight into the app technology category to match a competent expert | | |