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Global mining and minerals processing company (Belgium)

Implemented and operated by: SAP Application Services team
Monitored systems: SAP S/4HANA 1809, SAP S/4HANA 2022

Use cases:

  • Upgrade preparation aid
  • Key apps and potential for deprecation identification
  • Simplified analysis
  • User actions audit
  • Role optimization

Testimonial

The Fiori App Usage report, part of the Fiori Tracker Suite, has helped us tremendously in the preparation for our upgrade from S4HANA 1809 with a standalone Gateway to S4HANA 2022 Embedded Gateway. Clearly showing which apps were the most important and which could be deprecated, reducing the scope/workload for the upgrade team. This analysis alone is an almost impossible task without Fiori Tracker, while SAP captures such analytics for every user, it is cryptic and difficult/impossible to mine. The Fiori App Usage Report makes this very clear and easy.

The report has also helped us, more than once, to audit which user had executed -unwillingly- a certain wrong action, enabling us to further optimize the roles associated to the App. The Fiori Tracker Suite is filling a huge gap left by SAP to make such usage statistics visible to the customer.

Application Service Owner global ERP
Global mining and minerals processing company