Use case: How to get an overview of how the User Acceptance Tests (UAT) for the SAP Fiori apps is going?

With the Most frequently used apps function of the Fiori Tracker, SAP S/4 HANA implementation, that project manager is getting, is a perfect overview of how the UAT is progressing.

Please, take a look at the screenshot of this function:

Note the columns with the application start count:

  • In total (“Total”)
  • For last calendar week (“Last calendar week”)
  • For the current day (“Today”)

With a large number of the applications to be tested, the information, on whether any user has run the app, gives a good indicator of how the testing is progressing.

The function has a filleting for:

  • Functional area
  • Application type

So, it is a valuable source of information for every manager to see, what is the activity for different functional areas. The statistic can be generated per business line and used for status meetings on test progress. It also gives a glance at how performing the tests team members are occupied at the time.

The records for each run are collected as long, as the plugin is enabled. Also, all other statistic analyses can be performed. The statistics can also take under the consideration the data from other aspects covered with the Fiori Tracker like:

  • sign-offs from “Sign off” functionality
  • assignments to roles or catalogs

Clarity on responsibility for SAP Fiori applications

One of the major goals of project management is the clarity on responsibility.

Fiori Tracker makes it crystal clear who is responsible for each SAP Fiori application available through SAP Fiori Launchpad. The information is available in seconds directly from the application itself (with Fiori Launchpad plugin), or through the application card view.

All applications in scope can be found with a Google-like search function. The responsibility is determined based on the application stream assignment: Each application is assigned to the stream, each stream has named functional consultant assigned. Applications that belong to P2P stream have P2P functional consultant set as responsible and so on, depending on how you decide to set up your streams. This way in case of changes, in a functional consultant position, the assignment is passed through the stream assignment, and there is no need to update attributes of the application itself.
Same assignment rule is applied for Fiori Launchpad business catalogs, groups, and roles.

During the implementation phase, you will find this function useful whenever you will need to:

  • Set the scope for implementation, testing or for go-live readiness for each stream
  • Assign resolving issues resulting from testing the application
  • Make decisions on assignment to roles, Fiori launchpad business catalogs or groups

During support when:

  • Set the assignee for issues reported by end users

Use case: Finding out the test users for specific business roles

Each SAP S/4 HANA implementation project team member or support team member conducts the tests. On a daily basis, each specialist runs numerous test cases. Whenever it is testing during official test phases, or replicating the issue that the end user encountered, there is a need to access the system with the user, that has the respective business roles.

As Fiori Tracker holds the repository of all business roles it is also the best place to keep the link of the roles to the test users.

This simple view, that is available in 2 clicks, saves a lot of time as the SAP team members get the correct uses in seconds.

How to speed up Jira issue creation for SAP Fiori applications

There are two main phases in the SAP systems life cycle when gathering feedback on how SAP Fiori applications are performing: implementation and support. In both cases, quick and accurate problem reports save the time spent on issue solving. This is especially the case for SAP Fiori applications where nontechnical users or even implementation […]

There are two main phases in the SAP systems life cycle when gathering feedback on how SAP Fiori applications are performing: implementation and support.
In both cases, quick and accurate problem reports save the time spent on issue solving. This is especially the case for SAP Fiori applications where nontechnical users or even implementation team members might not know how to precisely identify the application that they have problems with.

To address that issue we have prepared the plugin for SAP Fiori Launchpad that enables users to report problems directly from the application that is having problems.

The plugin is a part of the Fiori Tracker tool and uses the information collected in its tables to automatically identify the running SAP Fiori application and populate the contents of the Jira ticket with the relevant technical information.

With the press of one button user is presented with a prefilled issue title with the precise name of the SAP Fiori application together with its technical id. In the description field, the user is only required to provide the nature of the problem that he or she encountered.

In addition, the plugin automatically collects the screenshot and allows the user to decide whether to automatically include it in the created Jira issue.

With Fiori Tracker and the Fiori Reporter your team will love the ease of recording Jira tickets while testing!

SAP Fiori – Atlassian Jira integration: Creating a support message

Imagine loving the ease of recording Jira tickets while testing… Report your issues with SAP Fiori apps directly from Fiori Launchpad or an application itself. SAP Fiori applications are identified fully – not only with URL, but with full friendly name and description. All relevant data like SAP system id, application name and application library id […]

Imagine loving the ease of recording Jira tickets while testing! Report your issues with SAP Fiori apps directly from Fiori Launchpad or an application itself. SAP Fiori applications are identified fully – not only with URL but with full friendly name and description.

All relevant data like SAP system id, application name and application library id get filled automatically. The screenshot gets saved and attached to the Jira issue by clicking the checkbox.